Can I upgrade from Free to PRO version?
Yes you can. You will NOT lose any data. After subscribing, download the PRO version and install it via the Extension manager.
Shall i install J2Store in as many sites as i like?
Yes. You can install J2Store on as many sites as you want. You can use the software forever, even after your subscription expires. Expiration of subscription only limits your access to priority support and updates.
Why should I buy a PRO plan?
You will get J2Store Pro version and priority support from the developers. And you can use our priority ticket system. Your tickets will be answered within 24 hours. If required, developers will visit your site and troubleshoot for you.
What my PRO Plan covers ?
J2Store adds e-commerce feature to Joomla articles. It does not handle content, images, design, layout and styling. Joomla article manager handles all the above mentioned aspects. The Subscription enables you to receive support ONLY for J2Store features. No support will be given for Joomla articles, modules or plugins of a third party.
What happens after my subscription expires?
You can continue to use J2Store Pro as long as you require. But you wont be able to get updates to J2Store Pro after your subscription expires. If you wish, you can renew your subscription at any time and continue to receive updates.
What is covered under Free installation and configuration service ?
Our developers will install J2Store and configure it in your website. They can set up tax and shipping as well.
They will also create a test product for your reference. However, they will NOT create all your products or carry out any such data entry work. The configuration will be done ONLY for existing features.
What are the business hours ?
Our business hours are IST 10 am to 5 pm from Monday to Friday. Support will be given during the business hours.
Do you offer customisations as part of the subscriptions plan ?
No, customisations and new feature requests are not included in the subscription. Support will be extended for existing features
Can I install PRO version over the FREE?
Yes. You can. Your data and settings will not be affected. Just install the PRO version via the Extensions Manager.
Can I switch Plans?
Yes. J2Store makes it easy to change plans at any time.
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